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Telesales Executive

Reporting to the Telesales Manager, the Telesales Executive is responsible for professionally representing the PartsPlus brand, building and maintaining strong and lasting relationships with new and existing Customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support, when engaging with Customers.

Key activities include

Selling

  • Achieve personal KPI‘s and revenue objectives with target Customers
  • Accurately identify Parts to meet the Customer sales requirements
  • Utilise all product promotions effectively to achieve specific targets set
  • Identify and leverage potential sales opportunities within Customer base
  • Maintain own product knowledge and awareness of competitor activities

Customer

  • Build strong working relationships with Customers through regular contact with them on the phone and via face to face visits
  • Provide a high level of service to Customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
  • Provide timely communication to Customer on their credit status

Communication

  • Assist, liaise with and support the Centre team to ensure good working relationships and delivery of excellent Customer service
  • Work with the Sales Manager and others to achieve sales targets and provide a joined up approach to sales

Systems and processes

  • Handle incoming calls and Customer enquiries within KPI's, using the approved greeting
  • Ensure the proper and accurate use of all systems to search and order Parts
  • Complete all required documentation accurately and promptly
  • Deal with all credit card transactions in line with Guidelines in the Operations

In order to be successful for the Telephone Sales Executive position, you must:

  • Be a self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
  • Be a confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
  • Have a passion for providing a great Customer service experience
  • Be able to communicate effectively and build strong relationships with all key stakeholders
  • Have the ability to relate well to others and work as part of a team
  • Have excellent verbal and written communication skills with a professional telephone manner

Skills you will require:

  • A passion or interest in the Automotive industry
  • The ability to provide an exceptional Customer service experience
  • The drive to achieve individual and team based sales targets on a weekly & monthly basis
  • Results orientated
  • Excellent attention to detail and accurate record-keeping
  • Be IT literate, preferably with a good working knowledge of MS Excel CDK/Kerridge experience desirable

Vacancy Information

Alperton PartsPlus 1 Vacancy open (Parts Manager) 340-342 Athlon Road, Alperton, Wembley, London, HA0 1BX For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Alperton PartsPlus 1 Vacancy open 340-342, Athlon Road, Alperton, Wembley, London, HA0 1BX For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Anglesey PartsPlus 1 Vacancy open Anglesey PartsPlus, Off Chapel Street, Llangefni, Anglesey, LL77 7RR For more information, and to find out how to apply, contact:
rob.gilmour@partsplusuk.com

Bishop's Stortford PartsPlus 1 Vacancy open 295 Stansted Road, Bishop's Stortford, Hertfordshire, CM23 2BT For more information, and to find out how to apply, contact:
Steve.Bird@PartsPlusUK.com

Cardiff PartsPlus 1 Vacancy open Unit 1a, Gwaelod Y Garth Industrial Estate, Main Road, Cardiff, CF15 9AE For more information, and to find out how to apply, contact:
David.Davies@PartsPlusUK.com

Coventry PartsPlus 1 Vacancy open (Parts Advisor) Coventry PartsPlus, London Road, Coventry, CV3 4AA For more information, and to find out how to apply, contact:
kevin.pollard@partsplusuk.com

Derby PartsPlus 1 Vacancy open Stadium View, Pride Park, Derby, DE24 8JH For more information, and to find out how to apply, contact:
rob.toone@partsplusuk.com

Doncaster PartsPlus 1 Vacancy open Wheatley Hall Road, Doncaster, DN2 4QW For more information, and to find out how to apply, contact:
lee.stocks@partsplusuk.com

Edinburgh PartsPlus 1 Vacancy open (Telesales Advisor) Unit 2b, R6 Queen Anne Drive, Newbridge, EH28 8LH For more information, and to find out how to apply, contact:
edinburgh@PartsPlusUK.com

Epsom PartsPlus 1 Vacancy open Unit 2a, Longmead Business Centre, Blenheim Road, Epsom, Surrey, KT19 9QQ For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Fareham PartsPlus 1 Vacancy open 22 Brunel Way, Fareham, PO15 5SD For more information, and to find out how to apply, contact:
Michael.Hartley@PartsPlusUK.com

Gateshead PartsPlus 1 Vacancy open (Telesales Operator) 19c White Rose Way, Gateshead, Tyne & Wear, NE10 8YX For more information, and to find out how to apply, contact:
colin.ramshaw@partsplusuk.com

Gateshead PartsPlus 1 Vacancy open Gateshead PartsPlus, 19c White Rose Way, Gateshead Tyne & Wear, NE10 8YX For more information, and to find out how to apply, contact:
colin.ramshaw@partsplusuk.com

Glasgow PartsPlus 1 Vacancy open (Parts Advisor) Unit 1B, Rutherglen Links Business Park, Cambuslang Road, Glasgow, G73 1BQ For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Glasgow PartsPlus 2 Vacancies open Unit 1B, Rutherglen Links Business Park, Cambuslang Road, Glasgow, G73 1BQ For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Horsham PartsPlus 2 Vacancies open (Parts Advisor) 78 Billingshurst Road, Broadbridge Heath, West Sussex, RH12 3LP For more information, and to find out how to apply, contact:
keith.oliver@PartsPlusUK.com

Leicester PartsPlus 1 Vacancy open Unit 4, Freemens Common Industrial Estate, Chiswick Road, Leicester, LE2 7SX For more information, and to find out how to apply, contact:
Liam.Bellew@Partsplusuk.com

Leicester PartsPlus 1 Vacancy open (Telesales Advisor) Unit 4, Freemens Common Industrial Estate, Chiswick Road, Leicester, LE2 7SX For more information, and to find out how to apply, contact:
liam.bellew@partsplusuk.com

Normanton PartsPlus 2 Vacancies open (Parts Advisor) Ripley Drive, Normanton, Wakefield, WF6 1QT For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Slough PartsPlus 1 Vacancy open 163 Bestobell Road, Slough Trading Estate, Slough, SL1 4SZ For more information, and to find out how to apply, contact:
jay.rowson@partsplusuk.com

Telford PartsPlus 1 Vacancy open Unit 2, Haybridge Road, Hadley, Telford, TF1 2FF For more information, and to find out how to apply, contact:
tim.preston@PartsPlusUK.com

Tonbridge PartsPlus 1 Vacancy open (Parts Advisor) Unit 5, 209 Vale Road, Tonbridge, Kent, TN9 1SU For more information, and to find out how to apply, contact:
james.watson@partsplusuk.com

Truro PartsPlus 1 Vacancy open Threemilestone Industrial Estate, Truro, Cornwall, TR4 9LD For more information, and to find out how to apply, contact:
dave.hooper@partsplusuk.com

York PartsPlus 2 Vacancies open Jockey Lane, Huntington, York, YO32 9GY For more information, and to find out how to apply, contact:
steve.beales@PartsPlusUK.com

Vacancy Information

Alperton PartsPlus 1 Vacancy open (Parts Manager) 340-342 Athlon Road, Alperton, Wembley, London, HA0 1BX For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Alperton PartsPlus 1 Vacancy open 340-342, Athlon Road, Alperton, Wembley, London, HA0 1BX For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Anglesey PartsPlus 1 Vacancy open Anglesey PartsPlus, Off Chapel Street, Llangefni, Anglesey, LL77 7RR For more information, and to find out how to apply, contact:
rob.gilmour@partsplusuk.com

Bishop's Stortford PartsPlus 1 Vacancy open 295 Stansted Road, Bishop's Stortford, Hertfordshire, CM23 2BT For more information, and to find out how to apply, contact:
Steve.Bird@PartsPlusUK.com

Cardiff PartsPlus 1 Vacancy open Unit 1a, Gwaelod Y Garth Industrial Estate, Main Road, Cardiff, CF15 9AE For more information, and to find out how to apply, contact:
David.Davies@PartsPlusUK.com

Coventry PartsPlus 1 Vacancy open (Parts Advisor) Coventry PartsPlus, London Road, Coventry, CV3 4AA For more information, and to find out how to apply, contact:
kevin.pollard@partsplusuk.com

Derby PartsPlus 1 Vacancy open Stadium View, Pride Park, Derby, DE24 8JH For more information, and to find out how to apply, contact:
rob.toone@partsplusuk.com

Doncaster PartsPlus 1 Vacancy open Wheatley Hall Road, Doncaster, DN2 4QW For more information, and to find out how to apply, contact:
lee.stocks@partsplusuk.com

Edinburgh PartsPlus 1 Vacancy open (Telesales Advisor) Unit 2b, R6 Queen Anne Drive, Newbridge, EH28 8LH For more information, and to find out how to apply, contact:
edinburgh@PartsPlusUK.com

Epsom PartsPlus 1 Vacancy open Unit 2a, Longmead Business Centre, Blenheim Road, Epsom, Surrey, KT19 9QQ For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Fareham PartsPlus 1 Vacancy open 22 Brunel Way, Fareham, PO15 5SD For more information, and to find out how to apply, contact:
Michael.Hartley@PartsPlusUK.com

Gateshead PartsPlus 1 Vacancy open (Telesales Operator) 19c White Rose Way, Gateshead, Tyne & Wear, NE10 8YX For more information, and to find out how to apply, contact:
colin.ramshaw@partsplusuk.com

Gateshead PartsPlus 1 Vacancy open Gateshead PartsPlus, 19c White Rose Way, Gateshead Tyne & Wear, NE10 8YX For more information, and to find out how to apply, contact:
colin.ramshaw@partsplusuk.com

Glasgow PartsPlus 1 Vacancy open (Parts Advisor) Unit 1B, Rutherglen Links Business Park, Cambuslang Road, Glasgow, G73 1BQ For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Glasgow PartsPlus 2 Vacancies open Unit 1B, Rutherglen Links Business Park, Cambuslang Road, Glasgow, G73 1BQ For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Horsham PartsPlus 2 Vacancies open (Parts Advisor) 78 Billingshurst Road, Broadbridge Heath, West Sussex, RH12 3LP For more information, and to find out how to apply, contact:
keith.oliver@PartsPlusUK.com

Leicester PartsPlus 1 Vacancy open Unit 4, Freemens Common Industrial Estate, Chiswick Road, Leicester, LE2 7SX For more information, and to find out how to apply, contact:
Liam.Bellew@Partsplusuk.com

Leicester PartsPlus 1 Vacancy open (Telesales Advisor) Unit 4, Freemens Common Industrial Estate, Chiswick Road, Leicester, LE2 7SX For more information, and to find out how to apply, contact:
liam.bellew@partsplusuk.com

Normanton PartsPlus 2 Vacancies open (Parts Advisor) Ripley Drive, Normanton, Wakefield, WF6 1QT For more information, and to find out how to apply, contact:
recruitment@trustford.co.uk

Slough PartsPlus 1 Vacancy open 163 Bestobell Road, Slough Trading Estate, Slough, SL1 4SZ For more information, and to find out how to apply, contact:
jay.rowson@partsplusuk.com

Telford PartsPlus 1 Vacancy open Unit 2, Haybridge Road, Hadley, Telford, TF1 2FF For more information, and to find out how to apply, contact:
tim.preston@PartsPlusUK.com

Tonbridge PartsPlus 1 Vacancy open (Parts Advisor) Unit 5, 209 Vale Road, Tonbridge, Kent, TN9 1SU For more information, and to find out how to apply, contact:
james.watson@partsplusuk.com

Truro PartsPlus 1 Vacancy open Threemilestone Industrial Estate, Truro, Cornwall, TR4 9LD For more information, and to find out how to apply, contact:
dave.hooper@partsplusuk.com

York PartsPlus 2 Vacancies open Jockey Lane, Huntington, York, YO32 9GY For more information, and to find out how to apply, contact:
steve.beales@PartsPlusUK.com

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