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We believe exceptional people make PartsPlus an exceptional place to work and are always looking for talented people to join our growing family.

Reporting to the Centre Manager the Administrator is responsible for providing comprehensive administrative support in relation to cash management, system/data maintenance and general administration in accordance with all company policies and procedures.

Key activities include

Payment Management

  • Ensure all monies received (cheques, cards etc.) are processed promptly and securely and managed in accordance with company policies and procedures
  • Report any errors and discrepancies to the Centre Manager immediately
  • Send all credit accounts credit notes to Customers in agreed timescales
  • Submit Centre cost invoices to investor Accounts Dept. for processing and payment

General Administration

  • Maintain a systematic filing system for the easy retrieval of documentation and information
  • Produce regular weekly/monthly reports as required by the Centre (e.g. vehicle utilisation, customer queries etc.)
  • Manage stationary, office supplies, and opening/processing of post
  • Monitor and control access to systems
  • Act as the designated Delegate Training Co-ordinator (if appropriate)
  • Support promotional activities where required (e.g. preparing of marketing materials to support the sales teams, carrying out Customer follow up calls etc.)
  • Where applicable, set up and maintain employee records and payroll
  • Provide admin support to the Warehouse team, e.g. credits / relocating stock


  • Professionally respond to and deal with Customer communication to ensure total Customer satisfaction
  • Develop and maintain good working relationships with all members of the team to provide excellent Customer service
  • Liaise effectively with Customers, Head Office and other key stakeholders
  • Administer the accurate upkeep of Customer database records in line with the data protection act
  • Work with all department to provide a consistent excellent Customer service experience

Systems and Processes

  • Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
  • Support the business to achieve high levels of process efficiency and cost control
  • Ensure the proper and accurate use of all systems
  • Complete all required documentation accurately and promptly

In order to be successful for the Administrator position, you must have:

  • Previous experience in a role with cash handling responsibilities
  • Excellent planning and prioritisation skills to effectively manage a high workload in a pressurised and often deadline-focused environment
  • Strong organisational and time management skills and attention to detail
  • You must be a team player with a flexible approach and a willingness to learn

Skills you will require:

  • GCSE Maths / English or equivalent
  • Excellent written / verbal communication skills
  • Good Microsoft Office skills particularly in Excel and Outlook. CDK/Kerridge experience desirable
  • Professional telephone manner
  • Ability to build good working relationships with internal and external Customers
  • Honest disposition due to cash handling responsibilities

Why join us?

  • A comprehensive induction
  • Ongoing support and access to a number of resources to help you develop a successful and rewarding career
  • Pension Scheme

Find out more

Why not send us your details and one of our team will contact you for an informal chat to tell you more about this exciting opportunity.

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