Overview
We believe exceptional people make PartsPlus an exceptional place to work and are always looking for talented people to join our growing family.
Reporting to the Warehouse Manager, the Van Driver is responsible for ensuring the efficient and effective delivery of Parts, whilst supporting the provision of an excellent service to Customers.
Key activities include
Deliveries
- Check orders to be delivered
- Ensure all Parts on the invoice are loaded efficiently and effectively onto the delivery Van
- Complete the Van Sales Delivery logs and whiteboard fully and accurately
- Gain authorised signatures and printed names from Customers for all Parts delivered
- Ensure that receipts or payments are received for all Parts delivered
- Work with other Colleagues to facilitate the efficient delivery of Parts
- Drive in a safe and courteous manner within the law
Customer
- Provide the highest level of Customer service by providing a knowledgeable, courteous, responsive and efficient van delivery service
- Work with all departments to provide consistent excellent Customer service experience
- As the face of PartsPlus maintain a professional and smart appearance at all times (including your delivery vehicle)
- Always act in a courteous and professional manner
- Report any Customer complaints to the Centre Manager
- Check that all Parts delivered match with the Customer invoice
- Deliver and collect Parts in an efficient and timely manner
Systems and Processes
- Ensure compliance with business standards and processes
- Handle all cash, cheque payments securely and in line with the cash handling policy
- Report any accidents or incidents immediately to the direct line Manager
- Ensure that Vans are maintained in a clean and roadworthy condition before each delivery
- Maintain driver’s log accurately and legibly
In order to be successful for the Van Driver position, you must:
- Hold a clean driving licence
- Have good English verbal and communication skills
- Be organised and efficient
- Effective time keeping and time management
Skills you will require:
- Good geographical knowledge of the area
- Affable and approachable demeanour
- Ability to use your initiative under pressure